Shelley is the founder and owner of A.P.E.T.S – Action Petz Education & Training School.
A.P.E.T.S was born out of love and enthusiasm for animal welfare and concern that the dog training industry is unregulated in the UK. This means that there is a real potential to damage our beloved dogs with poor quality and sometimes unethical training.
Shelley recognised that all too often, ‘dog trainer courses’ were either offered via internet based training or they take place in wholly unsuitable venues such as hotel conference rooms!
Shelley felt that this needed to change and this is where A.P.E.T.S differentiates, As the owner of Action Petz! indoor dog park and training venue, we are lucky enough to have access to many furry friends that are ready and willing to help us/you learn. We also have a purpose built dog training arena for the practical element of our training courses. These luxuries are pivotal to the vision of A.P.E.T.S.
A.P.E.T.S will provide unique, credible and ethical instruction to those passionate individuals that work front line with dogs.
Shelley's role within A.P.E.T.S is the business owner. She oversees the training school along with her passionate team of professionals in order that we can support our learners to truly understand the inner workings of dog’s minds. Shelly pledge’s to work in a kind and ethical way with the dog’s welfare and best interests at the core of the business.
“I look forward to meeting all learners and sharing our A.P.E.T.S philosophy which is; when it comes to dogs.....EVERY INTERACTION COUNTS!” - Shelley Redding
Jen started her career as a customer for Action Petz Cardiff, she loved it so much that she offered to do volunteering work at the centre and then finally get a fixed position first as a park assistant, then as a Day Care assistant, Deputy Manager to finally become the Centre’s Manager. She also one of the heads behind the establishment of A.P.E.T.S, focusing on market research, competitiveness and customer experience to make sure we offering our students the best learning outcome and ensuring the school runs smoothly.
Jen has managed to combine her purely academic background with her passion to provide the best customer experience to offer every Action Petz visitor and every A.P.E.T.S student with a top-notch service and high levels of satisfaction. You can definitely see Jen loves her job and is always giving her best to ensure everyone is getting the best from all of us (or in other words, she’s the one bossing everyone around!)
As the school’s coordinator and Action Petz’s Manager, you will find Jen all over the place! Whilst working for APETS, Jen will make sure your whole experience with us, from enrolment until graduation and everything in between is as fuss-free as possible. You might also find her working alongside Hector, her little Whippet boy who is also one of A.P.E.T.S ambassadors!
Rocco & Hector
Our A.P.E.T.S Ambassadors